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If you can’t back up / restore to Manga Rock Cloud

Last Updated: Dec 20, 2016 06:54PM ICT
About

- This article helps you to solve problems of failing to backup / restore, i.e. using Manga Rock Cloud. 
- Applicable: All versions.

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Below are the most common causes and how to fix them:

Problem with Manga Rock's server:

In many cases, the main problem is Manga Rock’s server. When our server experiences downtime, we can’t save your data.

Please try again later. Normally, our server is only down for a short time.

Problem with backing up big data

In some extreme cases, you might have hundreds of manga in Favorite and Recents. Backing up or restoring these data might fail sometimes.

We highly recommend that you edit and remove certain manga from your Favorites or Recent lists. The ideal number is less than 100 manga for both Favorite and Recents.

Problem with corrupted data

For some cases, this issue happens because of corrupted data. It's when you back up your data using poor Internet connection and your data can't be backed up properly.

If you have tried and failed at all the methods in the article, please consider to reinstall the app. We have many users reporting that reinstalling the app might help to fix this issue.

Otherwise, please wait until the next release of Manga Rock (both iOS and Android). Our team is working hard to fix this bug.
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