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not getting password reset email

merge Nov 14, 2016 03:19AM ICT

Hey, I've forgotten my password, so naturally I clicked 'Forgot your password'. However, I don't seem to be receiving any emails, and I've checked everything including junk. Please help!

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Edna Frenesi Nov 14, 2016 08:47AM ICT NAB Studio, Inc. Support Coolie

Hi there,

This is Edna from NAB.

So sorry for the trouble.

Can you please let us know the account that you are using? this is so we can send you a reset password link manually.

Looking forward to your response on this.


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Romero Alma Apr 29, 2017 09:36PM ICT
I can't log in to my account with my email.
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Edna Frenesi May 01, 2017 08:15AM ICT NAB Studio, Inc. Support Coolie

Hi Romero,

May we know the following information, to help you better?

-OS version of your device
-Manga Rock app version.


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Alex Bolt May 30, 2017 10:28PM ICT
Hey, the last time i signed in was back in 2014 lol. I forgot my password from forever ago and every time i clicked the forgot password white text, it came up with the message error, "Failed to reset password. Please Try again Later!" I have been using the post 4.4 version for android for my HTC so maybe that could help with the problem.

Please help and thanks for reading.

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