I've changed phones to a new iPhone and I cannot recover my premium status. I have tried logging in to my account and all that does is show me my "rocks" which are irrelevant because I am a premium user. I would really like to download unlimited manga asap. Thanks in advance.
This is Edna Frenesi from Not A Basement Studio. Let me help you today.
We are very sorry for your inconvenience.
Just to clarify, on what version did you avail your premium status? Is it on the Android or iOS as well?
Will wait for your response on this.
Hi! Sorry to hear that.Please send us an email to email@example.com. We can better assist you there. Thanks!
Hi Ari. Can you please log in via Twitter inside the app? Let me know how it went for you. Thanks
Hi Matthew! Unfortunately we cannot transfer In-app purchase. It strictly modified by Apple and Google Play. If you have bought it on Android, you can restore it on another Android device, so as with the iOS. Thank you for your understanding.
Hi Sendoh. Is your new device Android as well?
So we can better help you. Please shoot us an email along with this concern at firstname.lastname@example.org. We will wait. Thanks.