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Downloading manga

Auzure Mar 04, 2017 08:37PM ICT

Currently I am using the manga rock which I downloaded from app store (i am using ipad). Long ago i used this app before with android phone, and for the download we get slots. However now have the rocks system which we use to download the manga. So my question is if I spend 20 rocks for 1 manga, and decide to delete it after I finish reading it. When i want to download another manga do i have to spend another 20 rocks for it? Or will it be free like the slots system?

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Edna Frenesi Mar 09, 2017 08:50AM ICT NAB Studio, Inc. Support Coolie

Hi there,

Once you delete a manga you won’t be able to refund the rocks.

Only when you delete and re-download the same manga, you won’t be charged for any rock.

This is the critical difference between rock and downloaded slots systems.

I hope this explains. If you have other issue, let me know.

Thanks & nice day!

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Auzure Mar 11, 2017 08:59PM ICT
Hi Edna,
Thanks for answering.
So as long as I re-download the same manga that i delated it won't deduct more rocks right, got it.
BTW when I login into my account at the ipad I receive 1 free slot. However, I have the same account in my android device, and I already have 8 slot available but it won't sync with my ipad. I wonder if there is some problem with my synchronising? At my android i can view my recent manga for my other devices, but it does not do the same with my ipad. Or is there a way to increase my ipad slot?

P.S. By some mistakes, I click the box at the left side of your picture and suddenly it appears "-1 rated", if that means I am dissatisfied with the answer, it is a big mistake. It was the answer I was looking for.
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Edna Frenesi Mar 13, 2017 07:28AM ICT NAB Studio, Inc. Support Coolie

Hi Auzure,

Just to inform you, slots from the Android version of the app was designed differently from iOS version.

For this case, there is no possible way that you can restore your downloaded slots from Android to iOS.

But earning rocks in iOS is easier than Android. Just tap on the gifts and watch video adds you can earn rocks

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HadeS Mar 16, 2017 10:28PM ICT
Hi Edna Frenesi,

I'm so sorry for mistake unrated, your reply for this question is so good and thanks for that i have known that we can re-download the same manga. I have just recovery my device and re-down this favorite manga app and my data download is missed, so your information are so helpful to me ^^.

Anyway, sorry because my mistake and thank for your useful information.
Up 1 rated Down
Edna Frenesi Mar 17, 2017 07:22AM ICT NAB Studio, Inc. Support Coolie

Hi Hades. You’re welcome. I’m so happy to help you. Have a good day!

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