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Supersonic offers not loading?

MIru Mar 05, 2017 11:50AM ICT

To earn more rocks, I tapped on Supersonic's list of offers last week and chose an offer (Level HQ up to level 10 on Mobile Strike for 600-something rocks).
I finally managed to reach the required level and tried to return to the Supersonic offers page to claim my rocks.

But the Supersonic offers page isn't loading at all? I've tired restarting the app and everything, but no matter what I do the Supersonic page just doesn't load/pop up. This means that I can't click the "Missing Rocks" link on the Supersonic page either (because the main Supersonic page won't load)

The Tapjoy offers page loads occasionally, but with messed up formatting.

I'd appreciate it if you could get back to me with a solution!

Up 0 rated Down
Edna Frenesi Mar 09, 2017 10:53AM ICT NAB Studio, Inc. Support Coolie

Hi MIru,

This is Edna Frenesi from Not A Basement Studio. Let me help you today.

I understand that you are having problem that you can’t receive your rocks. I am so sorry about that.

Please read the article below to resolve your issue:

>>> Article: [Android] If you can’t receive rocks after inviting friends / completing Tapjoy & Supersonic offers / watching videos

If your issue still remains, don’t hesitate to contact me again. Have a good day, MIru. We will be in touch.

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