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Facebook Login 2.3.3

Raphael May 03, 2017 02:59AM ICT

Hi Edna,

i downloaded the new version 2.3.1 / 2.3.2 / 2.3.3.
My Login in the "old" App is by Facebook-Login. That works for loggin out and in.


In the new versions, it says every time "Anmeldung fehlgeschlagen" / "Login error", after i click the Facebook-Login-Button.

I tried entering my eMail in the Account-Details logged in by Facebook and then logging in by eMail in the new Version, but it says, i don't have an MRCloud-account yet. =(
App-cache is empty.

Could you check this please? Thanks !

Up -1 rated Down
Jenna Espiritu May 12, 2017 06:43PM ICT NAB Studio, Inc. Support Coolie

Hi Raphael,

This is Jenna Espiritu from the NAB team.

We have done many changes in the app these past few days, may I know if your issue still occurs?

We will wait for your response. Thanks!

Up 0 rated Down
Sonicvi Jun 03, 2017 09:23PM ICT
Hello

I have the same issue with the last version.
Is there a way to connect or do I have to wait for the next version ?

Up 0 rated Down
Jenna Espiritu Jun 05, 2017 09:36PM ICT NAB Studio, Inc. Support Coolie

Hi Raphael,

May I know the email you are using inside the app?

So that we can investigate this further, thanks and have a good day!

Up 0 rated Down
Giacomo Jun 07, 2017 10:14PM ICT
Guys, you need to install the full version on Facebook, login into Facebook and then use the Login auth on Manga Rock. To be clear, if you use the WebView FB that asks Username and Password, it WON'T work.
Up 0 rated Down
Jenna Espiritu Jun 07, 2017 11:03PM ICT NAB Studio, Inc. Support Coolie

Hi Raphael,

I understand that you can’t log in using Facebook account

To fix it:

- Go to Facebook app and log out
- Go to device settings > Clear out any saved Facebook login info
- Open Manga Rock > Log in with your Facebook account manually

Let me know if this works for you. Thanks a lot.

Up 0 rated Down
Nanaregina Jul 17, 2017 10:40PM ICT
I got the same issue too! But it still doesn't let me login! Help!
Up 0 rated Down
Jenna Espiritu Jul 19, 2017 08:49PM ICT NAB Studio, Inc. Support Coolie

Hi there,

Can you please try to log in this account via Facebook?

If the issue still persists, I suggest that you perform some actions that was stated before.

- Go to Facebook app and log out
- Go to device settings > Clear out any saved Facebook login info
- Open Manga Rock > Log in with your Facebook account manually

Let me know if this works for you. Thanks a lot.

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