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Cant access my account nor create a new one.

Israel Oaxaca Aug 07, 2017 02:01AM ICT

I cant access my account, nor create a new one.

After clean install from the webpage, I can't access to my old account (I bought it from the playstore a while ago).

I used my email, but the app says that it haven't been registered and guided me to make a new account. I hoped i could restore my premium access once I log in the app. but I don't seem to be receiving the verification account.

I know was not right delete the data in my old app, but the old version started to crash when started (black screen, then crash), so I tried resetting it from my settings and log again, when id didn't work I tried the clean install.

There is a way to restore my account?

Up 0 rated Down
Israel Oaxaca Aug 11, 2017 02:40AM ICT
I have received an email from support.

Seems that I have entered the wrong email. Im sorry for the inconvenience caused.

Everything seems working ok now.

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